Right of withdrawal
Right of withdrawal
Consumers have a fourteen-day right of withdrawal.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
In order to exercise your right of withdrawal, you must inform us (Xucker GmbH, Bessemerstr. 80, 12103 Berlin, info@xucker.de, telephone: 030-1208433-0) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the enclosed sample cancellation form for this purpose, which is, however, not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
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Cancellation form (If you wish to cancel the contract, please complete and return this form). – To Xucker GmbH, Wohlrabedamm 3A, 13629 Berlin, Deutschland, info@xucker.de – I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) – Ordered on (*)/Received on (*) – Name of consumer(s) – Address of consumer(s) – Signature of consumer(s) (only if notice is on paper). – Date |
Click here for the onlien Canellation form (will be sent via eMail).
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